Privacy Policy
Last Updated: December 2025
At Twigg, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using Twigg, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect certain information from you when you interact with Twigg:
- Personal Information: This includes your name, email address, and any other details you provide when signing up for an account or interacting with the platform.
- Non-Personal Information: This includes data like browser type, IP address, device information, and other technical details collected automatically when you use our platform.
Types of Data Collected:
- Account Information: When you create an account, we collect your name, email address, and other relevant details to help us provide services.
- Email OTP: As we do not require password logins or payment information, we use email-based One-Time Passwords (OTP) for authentication to ensure secure login to your account.
- Service Listings and Usage Data: Service providers may share service details on the platform. We collect this data to display and manage services offered by service providers.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- To provide our services: Your personal information is used to create and manage your account and deliver services.
- To improve our platform: We use non-personal data to enhance platform performance and user experience.
- To communicate with you: We may send you updates, notifications, and relevant information related to your account and services.
- For marketing: We may send emails about updates, promotions, and offers to all users of the platform. By using our platform, you consent to receive these communications. If you no longer wish to receive marketing emails, you can contact us directly to opt-out.
3. Sharing Your Information
We value your privacy and do not share your personal information with third parties for any commercial purpose. Your data is only used to facilitate the services on Twigg.
- No Third-Party Sharing: We do not share your personal information with third parties unless required for platform functionality (such as technical support).
- No Payments or Transactions: Since no transactions or payments are processed on our platform, we do not share or collect payment information, and we do not use third-party payment processors.
4. Data Security
We take reasonable precautions to protect your information. Although we do not use specialized encryption systems, we implement general industry best practices to safeguard your data.
- Account Security: Twigg uses email OTP login, which allows secure authentication without the need for passwords.
- Information Retention: We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
5. Children’s Privacy
Twigg allows users under the age of 18 to access and use the platform. However, if you are under 18, you must ensure you have received parental or guardian consent.
You must not engage in illegal, harmful, or fraudulent activities.
You should follow safe usage guidelines and ensure your interactions on the platform remain appropriate.
6. No Third-Party Links
Twigg does not contain links to third-party websites. You are solely responsible for any interactions that may occur outside of the platform.
7. Your Data Privacy Rights
As a user of Twigg, you have rights regarding your personal data:
- Access and Update: You can access and update your personal information at any time by logging into your account.
- Marketing Opt-Out: If you no longer wish to receive marketing emails, you can contact us to request removal from promotional communications.
- Data Deletion: You can delete your account and personal information directly from your account settings. If you need help, you can also contact us at our provided email address for assistance.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@twigg.in
